[{"data":1,"prerenderedAt":12},["ShallowReactive",2],{"$fSz2u5p0Mk7ZFGJ6_VOlE6ceCHbq2u3yBMVrkQ_tGeQQ":3},{"title":4,"slug":5,"excerpt":6,"category":7,"order":8,"screens":9,"html":11},"Data retention settings","data-retention","Configure how long EmailConnect stores your email metadata and logs","settings",1,[10],"settings-data","\u003Cp>EmailConnect provides flexible data retention controls to help you balance data availability with privacy requirements and storage costs. Configure these settings in \u003Ca href=\"https:\u002F\u002Fapp.emailconnect.eu\u002Fsettings\u002Fretention\">retention settings\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch2>Understanding data retention\u003C\u002Fh2>\n\u003Cp>Data retention determines how long EmailConnect stores:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Processed email metadata\u003C\u002Fli>\n\u003Cli>Webhook delivery logs\u003C\u002Fli>\n\u003Cli>Failed webhook attempts\u003C\u002Fli>\n\u003Cli>Email processing history\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch2>Why data retention matters\u003C\u002Fh2>\n\u003Ch3>Privacy compliance\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Meet GDPR requirements for data minimization\u003C\u002Fli>\n\u003Cli>Automatically delete old customer data\u003C\u002Fli>\n\u003Cli>Reduce liability from storing unnecessary information\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Storage optimization\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Lower storage costs by removing old data\u003C\u002Fli>\n\u003Cli>Improve query performance on active data\u003C\u002Fli>\n\u003Cli>Keep your account lean and efficient\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Business requirements\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Maintain audit trails for the required period\u003C\u002Fli>\n\u003Cli>Balance debugging needs with privacy\u003C\u002Fli>\n\u003Cli>Comply with industry-specific regulations\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch2>Configuring retention settings\u003C\u002Fh2>\n\u003Ch3>Access retention settings\u003C\u002Fh3>\n\u003Col>\n\u003Cli>Navigate to Settings (\u003Ccode>\u002Fsettings\u003C\u002Fcode>)\u003C\u002Fli>\n\u003Cli>Click on the "Retention" tab\u003C\u002Fli>\n\u003Cli>Choose your retention period\u003C\u002Fli>\n\u003Cli>Save changes\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch3>Available retention periods\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>Free and Maker plans:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>1 hour default\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Business plan:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>24 hours default\u003C\u002Fli>\n\u003Cli>Configurable up to 30 days\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Platform plan:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>24 hours default\u003C\u002Fli>\n\u003Cli>Configurable up to 365 days\u003C\u002Fli>\n\u003Cli>Automated export options before deletion\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch2>What gets retained\u003C\u002Fh2>\n\u003Ch3>Email metadata\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Subject and recipient\u003C\u002Fli>\n\u003Cli>Processing timestamp\u003C\u002Fli>\n\u003Cli>Size and attachment count\u003C\u002Fli>\n\u003Cli>Delivery status\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Webhook logs\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Delivery attempts and timestamps\u003C\u002Fli>\n\u003Cli>HTTP response codes\u003C\u002Fli>\n\u003Cli>Response times\u003C\u002Fli>\n\u003Cli>Retry attempts\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>What doesn't get stored\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Email body content\u003C\u002Fli>\n\u003Cli>Attachment contents (only metadata)\u003C\u002Fli>\n\u003Cli>Raw email data\u003C\u002Fli>\n\u003Cli>Personal identifying information beyond email addresses\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch2>Retention lifecycle\u003C\u002Fh2>\n\u003Ch3>Day 0: Email received\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Email processed and webhook triggered\u003C\u002Fli>\n\u003Cli>Metadata stored in database\u003C\u002Fli>\n\u003Cli>Delivery logged\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>During retention period\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Full access to logs and history\u003C\u002Fli>\n\u003Cli>Debugging information available\u003C\u002Fli>\n\u003Cli>Retry options for failed webhooks\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>After retention period\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Data automatically deleted\u003C\u002Fli>\n\u003Cli>No manual intervention needed\u003C\u002Fli>\n\u003Cli>Deletion is permanent and irreversible\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch2>Changing retention settings\u003C\u002Fh2>\n\u003Ch3>Immediate effect\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>New emails follow new retention period\u003C\u002Fli>\n\u003Cli>Existing data maintains original retention\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Retroactive changes\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Shortening retention doesn't delete existing data immediately\u003C\u002Fli>\n\u003Cli>Data expires based on original retention setting\u003C\u002Fli>\n\u003Cli>Extending retention only affects new data\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch2>Compliance considerations\u003C\u002Fh2>\n\u003Ch3>GDPR compliance\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Set shortest practical retention period\u003C\u002Fli>\n\u003Cli>Document your retention policy\u003C\u002Fli>\n\u003Cli>Ensure automatic deletion works\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Industry regulations\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Financial services: May require longer retention\u003C\u002Fli>\n\u003Cli>Healthcare: Check HIPAA requirements\u003C\u002Fli>\n\u003Cli>E-commerce: Consider payment dispute periods\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Data subject requests\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Retention settings don't override deletion requests\u003C\u002Fli>\n\u003Cli>Manual deletion available via API\u003C\u002Fli>\n\u003Cli>Contact support for bulk deletions\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch2>Monitoring data usage\u003C\u002Fh2>\n\u003Ch3>Retention dashboard\u003C\u002Fh3>\n\u003Cp>View in your settings:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Current retention setting\u003C\u002Fli>\n\u003Cli>Data volume by age\u003C\u002Fli>\n\u003Cli>Upcoming deletions\u003C\u002Fli>\n\u003Cli>Storage trends\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Alerts and notifications\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Warning before high-volume deletions\u003C\u002Fli>\n\u003Cli>Monthly retention reports\u003C\u002Fli>\n\u003Cli>Storage quota notifications\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Programmatic deletion\u003C\u002Fh3>\n\u003Cp>Business+ plans can programmatically delete emails via the API once they've been processed. This further reduces your data exposure window — process the email, extract what you need, then immediately delete the stored copy.\u003C\u002Fp>\n\u003Cp>See \u003Ca href=\"\u002Fhelp\u002Fapi-keys-integrations\u002F\">API keys & integrations\u003C\u002Fa> for API authentication details.\u003C\u002Fp>\n\u003Ch2>Faq\u003C\u002Fh2>\n\u003Ch3>Can I recover deleted data?\u003C\u002Fh3>\n\u003Cp>No, deletion is permanent. Plan retention accordingly.\u003C\u002Fp>\n\u003Ch3>Does retention affect webhook delivery?\u003C\u002Fh3>\n\u003Cp>No, webhooks are delivered immediately. Retention only affects historical logs.\u003C\u002Fp>\n\u003Ch3>Can I export data before deletion?\u003C\u002Fh3>\n\u003Cp>Yes, use the API to export data. Platform plans have automated export options.\u003C\u002Fp>\n\u003Ch3>How precise is deletion timing?\u003C\u002Fh3>\n\u003Cp>Data is deleted within 1 hour of retention expiry. The scheduled deletion job runs every 30 minutes.\u003C\u002Fp>\n\u003Cp>Configure your retention settings thoughtfully to balance business needs, compliance requirements, and cost optimization.\u003C\u002Fp>\n",1781207681802]