[{"data":1,"prerenderedAt":12},["ShallowReactive",2],{"$feApS92eCBM15ONSFRktIINILAG2cjXRmpjU7LDYRiLU":3},{"title":4,"slug":5,"excerpt":6,"category":7,"order":8,"screens":9,"html":11},"Domain setup and verification","domain-setup","Complete guide to adding and verifying your domain for email processing","configuration",2,[10],"domains","\u003Cp>Setting up your domain correctly is crucial for receiving emails through EmailConnect. This guide covers everything you need to know.\u003C\u002Fp>\n\u003Ch2>Prerequisites\u003C\u002Fh2>\n\u003Cul>\n\u003Cli>Access to your domain's DNS settings\u003C\u002Fli>\n\u003Cli>Administrative rights to modify DNS records\u003C\u002Fli>\n\u003Cli>Your domain should be active and resolving\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch2>Step-by-step setup\u003C\u002Fh2>\n\u003Ch3>1. Add your domain\u003C\u002Fh3>\n\u003Col>\n\u003Cli>Navigate to \u003Cstrong>Domains\u003C\u002Fstrong> in your dashboard\u003C\u002Fli>\n\u003Cli>Click \u003Cstrong>Add domain\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Enter your domain name without any subdomain (e.g., \u003Ccode>example.com\u003C\u002Fcode>, not \u003Ccode>www.example.com\u003C\u002Fcode>)\u003C\u002Fli>\n\u003Cli>Click \u003Cstrong>Add domain\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch3>2. Configure MX records\u003C\u002Fh3>\n\u003Cp>MX (Mail Exchange) records tell email servers where to deliver emails for your domain.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Required MX record:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cpre>\u003Ccode>Type: MX\nName: @ (or leave blank)\nValue: mx1.emailconnect.eu\nPriority: 10\nTTL: 3600 (or your provider's default)\n\u003C\u002Fcode>\u003C\u002Fpre>\n\u003Cp>\u003Cstrong>Important notes:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Remove any existing MX records that point to other email services\u003C\u002Fli>\n\u003Cli>If you need to keep existing email service, contact support for advanced configuration\u003C\u002Fli>\n\u003Cli>Changes may take up to 24 hours to propagate globally\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>3. Add TXT verification record\u003C\u002Fh3>\n\u003Cp>A TXT record is used to verify domain ownership.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Required TXT record:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cpre>\u003Ccode>Type: TXT\nName: @ (or leave blank)\nValue: verify-ec=yourdomain.com\nTTL: 3600\n\u003C\u002Fcode>\u003C\u002Fpre>\n\u003Ch3>4. Verification process\u003C\u002Fh3>\n\u003Cp>After adding the DNS records:\u003C\u002Fp>\n\u003Col>\n\u003Cli>Wait 5-10 minutes for initial DNS propagation\u003C\u002Fli>\n\u003Cli>Click \u003Cstrong>Verify domain\u003C\u002Fstrong> in your dashboard\u003C\u002Fli>\n\u003Cli>The system will check your DNS configuration\u003C\u002Fli>\n\u003Cli>Verification typically completes within 1-2 minutes\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>\u003Cstrong>Verification status:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Pending\u003C\u002Fstrong>: DNS records not yet detected\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Verified\u003C\u002Fstrong>: Domain is ready to receive emails\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Failed\u003C\u002Fstrong>: DNS configuration issues detected\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch2>Troubleshooting\u003C\u002Fh2>\n\u003Ch3>Common issues\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>"MX record not found"\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Double-check the MX record value: \u003Ccode>mx1.emailconnect.eu\u003C\u002Fcode>\u003C\u002Fli>\n\u003Cli>Ensure priority is set to 10\u003C\u002Fli>\n\u003Cli>Wait longer for DNS propagation (up to 24 hours)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>"TXT verification record missing"\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Verify the TXT record value exactly matches: \u003Ccode>verify-ec=yourdomain.com\u003C\u002Fcode>\u003C\u002Fli>\n\u003Cli>Check that the record is added to the domain level of your choice (@ vs e.g. in.)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>"Verification taking too long"\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>DNS changes can take up to 24 hours to propagate globally\u003C\u002Fli>\n\u003Cli>Use online DNS checker tools to verify your records\u003C\u002Fli>\n\u003Cli>Contact support if issues persist after 24 hours\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>DNS checker tools\u003C\u002Fh3>\n\u003Cp>Use these tools to verify your DNS configuration:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fmxtoolbox.com\u002F\">MXToolbox\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fdnschecker.org\u002F\">DNSChecker\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Ftoolbox.googleapps.com\u002Fapps\u002Fdig\u002F\">Google Admin Toolbox\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch2>Advanced configuration\u003C\u002Fh2>\n\u003Ch3>Subdomain setup\u003C\u002Fh3>\n\u003Cp>You can also configure subdomains for email processing:\u003C\u002Fp>\n\u003Col>\n\u003Cli>Add the subdomain as a separate domain (e.g., \u003Ccode>mail.example.com\u003C\u002Fcode>)\u003C\u002Fli>\n\u003Cli>Configure MX and TXT records for the subdomain\u003C\u002Fli>\n\u003Cli>Follow the same verification process\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch3>Multiple email services\u003C\u002Fh3>\n\u003Cp>If you need to use EmailConnect alongside another email service:\u003C\u002Fp>\n\u003Col>\n\u003Cli>Contact our support team for custom MX record configuration\u003C\u002Fli>\n\u003Cli>We can help set up priority-based routing\u003C\u002Fli>\n\u003Cli>Additional configuration may be required\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch2>Next steps\u003C\u002Fh2>\n\u003Cp>Once your domain is verified:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"\u002Fhelp\u002Falias-options-explained\u002F\">Create aliases\u003C\u002Fa> for specific email addresses\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"\u002Fhelp\u002Fwebhook-configuration\u002F\">Set up webhooks\u003C\u002Fa> to process emails\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch2>Need help?\u003C\u002Fh2>\n\u003Cp>Domain setup issues? Our support team is here to help:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Check our \u003Ca href=\"\u002Fhelp\">help center\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>Contact support with your domain name and DNS provider\u003C\u002Fli>\n\u003Cli>We can help verify your configuration remotely\u003C\u002Fli>\n\u003C\u002Ful>\n",1781207681423]