[{"data":1,"prerenderedAt":11},["ShallowReactive",2],{"$f-F2JVih8MpsvAFJtD1l-QIq5Mdoffpx9PAMzCS0TDSA":3},{"title":4,"description":5,"category":6,"order":7,"updated":8,"html":9,"slug":10},"Platform features & compliance overview","Overview of EmailConnect's Platform capabilities for regulated industries, including audit logging, RBAC, DPAs, and EU data sovereignty guarantees.","enterprise",1,"2026-02-26T00:00:00.000Z","\u003Ch2>Platform-grade email infrastructure for regulated industries\u003C\u002Fh2>\n\u003Cp>EmailConnect's Platform plan is designed for organisations in finance, healthcare, legal, and government that require full regulatory compliance and auditable infrastructure alongside their email automation.\u003C\u002Fp>\n\u003Cp>All Platform features build on top of the existing Maker+ capabilities — you get everything in Maker+, plus the compliance and security controls your CISO, DPO, or legal counsel needs to approve the vendor.\u003C\u002Fp>\n\u003Ch2>What's included\u003C\u002Fh2>\n\u003Ch3>Immutable audit logging\u003C\u002Fh3>\n\u003Cp>Every email processed, every webhook delivered, and every administrative action is logged in a searchable, exportable audit trail. Designed to meet GDPR accountability requirements (Article 5(2)) and support NIS2 incident reporting obligations.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Timestamped records of all system activity\u003C\u002Fli>\n\u003Cli>Exportable in standard formats for compliance reporting\u003C\u002Fli>\n\u003Cli>Tamper-proof log storage within EU jurisdiction\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Role-based access control (RBAC)\u003C\u002Fh3>\n\u003Cp>Granular permissions for teams of any size. Define who can configure aliases, view logs, manage billing, or access sensitive data.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Admin, operator, and read-only roles\u003C\u002Fli>\n\u003Cli>Separation of duties for security-critical operations\u003C\u002Fli>\n\u003Cli>User activity tracking for compliance audits\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Signed data processing agreement (DPA)\u003C\u002Fh3>\n\u003Cp>A formal DPA that explicitly guarantees EU-only data residency and processing, as required by GDPR Article 28 for controller-processor relationships.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Covers all sub-processors and storage locations\u003C\u002Fli>\n\u003Cli>Specifies data handling, retention, and deletion procedures\u003C\u002Fli>\n\u003Cli>Available for download at \u003Ca href=\"https:\u002F\u002Fapp.emailconnect.eu\u002Fsettings\u002Fcompliancy\">Settings → Compliancy\u003C\u002Fa> on all plans, including Free\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Data Residency Mode\u003C\u002Fh3>\n\u003Cp>For organisations that require email content to remain exclusively within their own infrastructure, Data Residency Mode ensures that EmailConnect never persists email body, attachments, or headers in its central database.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Email content is delivered to your webhook and stored in your own S3 bucket\u003C\u002Fli>\n\u003Cli>Only routing metadata is retained by EmailConnect (message ID, recipient address, subject, timestamps, delivery status) — sender addresses are not stored\u003C\u002Fli>\n\u003Cli>Requires an active custom S3 storage connection\u003C\u002Fli>\n\u003Cli>Trade-off: dashboard payload preview, replay, and manual retry are unavailable when content is not stored\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Regional MX servers can be provisioned in Germany, the Netherlands, and France, with additional countries available on request. On-premise deployment is available for organisations that need full infrastructure control. See the full \u003Ca href=\"\u002Fhelp\u002Fdata-residency-mode\u002F\">Data Residency Mode\u003C\u002Fa> guide for the architecture, available regions, and sovereignty tiers.\u003C\u002Fp>\n\u003Ch3>Custom data retention policies\u003C\u002Fh3>\n\u003Cp>Define exactly how long email data, attachments, and logs are retained. Set policies per domain or globally, with verifiable deletion.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Configurable retention periods to match sector-specific regulations\u003C\u002Fli>\n\u003Cli>Automated data purging with confirmation\u003C\u002Fli>\n\u003Cli>Retention reports for audit purposes\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Programmatic email deletion\u003C\u002Fh3>\n\u003Cp>Business+ plans can delete emails programmatically via the API once processed. This minimizes data exposure — extract what you need from the webhook payload, then delete the stored email immediately.\u003C\u002Fp>\n\u003Ch3>Dedicated SLA & priority support\u003C\u002Fh3>\n\u003Cp>Guaranteed uptime commitments with priority support channels. Designed for production workloads where email processing is mission-critical.\u003C\u002Fp>\n\u003Ch2>EU data sovereignty — no U.S. jurisdiction exposure\u003C\u002Fh2>\n\u003Cp>All Platform features operate within EmailConnect's EU-sovereign infrastructure. This means:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>CLOUD Act immune\u003C\u002Fstrong> — no U.S. entity can compel access to your data\u003C\u002Fli>\n\u003Cli>\u003Cstrong>FISA Section 702 exempt\u003C\u002Fstrong> — no exposure to U.S. surveillance programmes\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Patriot Act protected\u003C\u002Fstrong> — complete isolation from U.S. legal frameworks\u003C\u002Fli>\n\u003Cli>\u003Cstrong>GDPR native\u003C\u002Fstrong> — built from the ground up for European data protection law\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>For a deeper dive into why this matters, see our guide on \u003Ca href=\"\u002Fhelp\u002Fgdpr-trap-server-location\u002F\">the hidden GDPR trap\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch2>Getting started with Platform\u003C\u002Fh2>\n\u003Cp>Platform plans are tailored to your organisation's requirements. Contact us to discuss your needs:\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Email:\u003C\u002Fstrong> \u003Ca href=\"mailto:enterprise@emailconnect.eu\">enterprise@emailconnect.eu\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>We'll walk through your compliance requirements, volume needs, and integration architecture to put together the right plan.\u003C\u002Fp>\n","enterprise-features-overview",1781207681579]